Privacy Policy
Privacy Policy — Benjamin’s Mobile Detailing
Updated: November 2025
At Benjamin’s Mobile Detailing, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the measures we take to protect your personal data when you interact with our website, booking forms, or services.
By using our website or booking any service, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
Information You Provide Directly:
- Name
- Phone number
- Email address
- Vehicle details
- Booking date, time, and location
- Service selections
- Notes or messages you provide during the booking process
Information Collected Automatically:
- IP address
- Device type (mobile, desktop, etc.)
- Browser type
- Pages visited
- Time spent on the website
- General location (city/state)
Payment Information:
Online payments are processed securely through a third-party provider. We do not collect or store your full credit card information at any time.
2. How We Use Your Information
We use your information to provide, improve, and support our services, including:
- Scheduling appointments
- Sending confirmations, reminders, and service updates
- Processing deposits and payments
- Responding to messages and providing customer support
- Improving website functionality and user experience
- Sending promotional updates (only if you opt in)
We do not sell, trade, or rent your personal information to any third party.
3. Sharing Your Information
We may share limited information with trusted third parties only when necessary to operate our business:
- Payment processors (to complete transactions)
- Email or SMS providers (for confirmations/reminders)
- Booking and scheduling platforms
- Analytics services (such as Google Analytics)
These partners are required to safeguard your information and use it only for the specific purpose provided.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve website performance, track analytics, remember user preferences, and measure the effectiveness of ads.
You may disable cookies in your browser settings at any time.
5. Data Security
We take reasonable precautions to protect your personal information, including SSL encryption, secure payment processors, and restricted access to data.
However, no online system can guarantee 100% protection.
6. Your Rights & Choices
You may request any of the following at any time:
- Access the personal information we hold about you
- Update or correct your information
- Request deletion of your data (unless required for legal reasons)
- Opt out of promotional messages
- Ask questions about how your data is collected or used
7. Data Retention
We retain your information only as long as necessary for business operations, customer communication, legal compliance, and record keeping.
You may request deletion of your information at any time unless it must be kept for legal or tax purposes.
8. Children’s Privacy
We do not knowingly collect personal information from children under 13.
If you believe a child has provided information, please contact us so we can delete it.
9. External Links
Our website may contain links to external websites or services.
We are not responsible for the privacy practices or content of those third-party sites.
10. Updates to This Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted here with a new “Updated” date.
Continued use of our website or services means you accept the updated policy.
11. Contact Information
If you have questions about this Privacy Policy or wish to request changes to your data, please contact us:
Benjamin’s Mobile Detailing
Owner: Benjamin Matheson
benjaminsmobiledetailing.com
Phone: (912) 581-2386
Email: benjosdetailing@gmail.com
